Privacy Policy

01. INFORMATION WE COLLECT

At Rusty’s Pizzeria, we collect information that helps us serve you better pizza and provide excellent customer service. Here’s what we gather:

Personal Information

• Reservation Details: Name, phone number, email address, party size, and preferred dining time
• Online Orders: Delivery address, payment information (processed securely), order preferences, and dietary requirements
• Contact Forms: Name, email, phone number, and any messages or feedback you share with us
• Marketing Preferences: Email subscription status for newsletters, special offers, and event announcements

Automatically Collected Information

• Usage Data: IP address, browser type, device information, and pages visited
• Cookies: We use cookies to enhance your browsing experience and remember your preferences
• Location Data: Approximate location for delivery services and restaurant directions

02. HOW WE USE YOUR INFORMATION

Your information helps us deliver the best pizza experience possible:

• Order Processing: Fulfilling your online orders, reservations, and special requests
• Communication: Sending order confirmations, reservation reminders, and responding to your inquiries
• Marketing: Sharing exclusive deals, new menu items, and special events (only if you’ve opted in)
• Service Improvement: Analyzing usage patterns to enhance our website, menu, and customer experience
• Legal Compliance: Meeting regulatory requirements and protecting our legal rights

03. THIRD-PARTY SERVICES

We work with trusted partners to provide you with the best service:

Service Providers We Use

• Google Maps: For location services, directions, and delivery radius calculations
• Payment Processors: Secure credit card and online payment processing (we never store your full card details)
• Email Service: Newsletter distribution and automated email confirmations
• Analytics: Website traffic analysis to improve user experience (anonymized data only)
• Hosting Provider: Secure website and database hosting services

These third parties are bound by strict data protection agreements and only use your information for the specific services they provide to us.

External Links

Our website may contain links to external sites (social media, delivery partners, review platforms). We have no control over these sites’ privacy practices, so please review their policies separately.

04. DATA SECURITY

We take data security as seriously as we take our pizza recipes. Here’s how we protect your information:

• Encryption: All sensitive data is encrypted during transmission using industry-standard SSL/TLS protocols
• Secure Storage: Your information is stored on secure servers with restricted access
• Access Controls: Only authorized personnel can access customer data, and only when necessary
• Regular Audits: We conduct periodic security reviews and updates to maintain protection
• Data Retention: We only keep your information as long as necessary to provide services or comply with legal requirements

05. YOUR RIGHTS

You have complete control over your personal information:

You Can:

• Access Your Data: Request a copy of all personal information we hold about you
• Correct Information: Update or correct any inaccurate personal details
• Delete Your Data: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails or withdraw consent for data processing
• Restrict Processing: Limit how we use your information in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information below. We’ll respond within 30 days.

06. CONTACT US

Have questions about your privacy or how we handle your data? We’re here to help!

Your continued use of our website and services constitutes acceptance of this Privacy Policy. We may update this policy periodically, and we’ll notify you of any significant changes via email or website notice.