We never sell your data. Your information is used only to serve you better — for reservations, orders, and the occasional note about what’s coming out of the oven.

Information We Collect

We collect the information that helps us serve you better and run our restaurant well. Here is what we gather:

Personal Information

Reservation details: name, phone number, email address, party size, and preferred dining time.
Online orders: delivery address, payment information (processed securely), order preferences, and dietary requirements.
Contact forms: name, email, phone number, and any messages or feedback you share with us.
Marketing preferences: your subscription status for newsletters, special offers, and event announcements.

Automatically Collected Information

Usage data: IP address, browser type, device information, and pages visited.
Cookies: we use cookies to improve your browsing experience and remember your preferences.
Location data: approximate location for delivery services and directions to our doors.

How We Use Your Information

Your information helps us deliver a better experience, table to table:

Order processing: fulfilling your online orders, reservations, and special requests.
Communication: sending order confirmations, reservation reminders, and responding to your questions.
Marketing: sharing exclusive offers, new menu items, and special events — only if you have opted in.
Service improvement: analyzing usage patterns to refine our website, menu, and hospitality.
Legal compliance: meeting regulatory requirements and protecting our legal rights.

No spam, ever. We only send marketing emails to people who have explicitly opted in, and you can unsubscribe at any time with a single click.

Third-Party Services

We work with trusted partners to provide the best possible service:

Service Providers We Use

Google Maps: for location services, directions, and delivery-radius calculations.
Payment processors: secure card and online payment processing — we never store your full card details.
Email service: newsletter distribution and automated order confirmations.
Analytics: website traffic analysis to improve the experience, using anonymized data only.
Hosting provider: secure website and database hosting.

These partners are bound by strict data-protection agreements and use your information only for the specific services they provide to us.

External Links

Our website may link to external sites such as social media, delivery partners, and review platforms. We have no control over those sites’ privacy practices, so please review their policies separately.

Data Security

We take the security of your information seriously. Here is how we protect it:

Encryption: all sensitive data is encrypted in transit using industry-standard SSL/TLS protocols.
Secure storage: your information is held on secure servers with restricted access.
Access controls: only authorized personnel can access customer data, and only when necessary.
Regular audits: we conduct periodic security reviews and updates.
Data retention: we keep your information only as long as needed to provide services or meet legal requirements.

Payment security. Card information is processed through PCI-compliant payment gateways. We never store your complete card details on our servers.

Your Rights

You have full control over your personal information. You can:

Access your data: request a copy of the personal information we hold about you.
Correct information: update or fix any inaccurate details.
Delete your data: request deletion of your personal information, subject to legal retention requirements.
Opt out: unsubscribe from marketing emails or withdraw consent for data processing.
Restrict processing: limit how we use your information in certain circumstances.
Data portability: receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

Contact Us

Have questions about your privacy or how we handle your data? We are glad to help.

Privacy Inquiries

Email:: privacy@rustyspizzeria.com
Phone:: (903) 222-9919
Address:: 127 Main Street, Texarkana, TX 75501

Your continued use of our website and services constitutes acceptance of this Privacy Policy. We may update this policy from time to time and will note any significant changes here or by email.